SCS Software

message board
It is currently 28 Apr 2017 10:16

All times are UTC + 1 hour [ DST ]




Post new topic Reply to topic  [ 5 posts ] 
Author Message
 Post subject: Need Urgent Help
PostPosted: 17 Jun 2016 06:28 
Offline

Joined: 17 Jun 2016 06:19
Posts: 2
Hi there ...

I got a little problem. plz help me anyone ..
the problem is .. i have purchased the game and provided with this serial key.
KEY REMOVED BY MODERATOR

Now i have upgraded the game through online updater.
Now my game is not accepting the above serial key.

kindly help me with this issue. What should i do ...

waiting for the reply.
thanks


Last edited by Flemming V on 17 Jun 2016 07:08, edited 1 time in total.
I have removed the key.


Top
 Profile  
 
 Post subject: Re: Need Urgent Help
PostPosted: 17 Jun 2016 07:35 
Offline
User avatar

Joined: 07 Dec 2012 08:31
Posts: 16781
Location: Watchin' y'all
Write directly to support at scssoft dot com, providing as many details as possible.

_________________
ImageImage
ImageImage


Top
 Profile  
 
 Post subject: Re: Need Urgent Help
PostPosted: 17 Jun 2016 11:20 
Offline

Joined: 17 Jun 2016 06:19
Posts: 2
i've mailed the problem to

support@scssoft.com
they reply this ....

Our records indicate that this key is not valid. Possible reasons
include:
- the Product Key has been banned due to being shared online in order to circumvent our
copy protection system
- the Product Key has been revoked due to refund on the purchase linked with the product
key
- the Product Key has been reported as stolen by one of retail distributors

Best regards,
SCS Software Tech Support

Now anyone can tell me what should i do now ....
from where i can get the key to activate the game .... as i have the only key .... help plz.


Top
 Profile  
 
 Post subject: Re: Need Urgent Help
PostPosted: 17 Jun 2016 12:27 
Offline
User avatar

Joined: 14 Apr 2015 14:04
Posts: 411
Location: SCS Praha
May I ask You to send e-mail to tech support with Your invoice?


Top
 Profile  
 
 Post subject: Re: Need Urgent Help
PostPosted: 17 Jun 2016 13:22 
Offline

Joined: 26 Oct 2014 15:42
Posts: 2427
Yeah send a digital copy of the proof of purchase

_________________
Sorry, out of office
Looking for help with ProMods: Support, Compatibility, Academy


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC + 1 hour [ DST ]


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to: