Why I can't register the game on Steam?

Post Reply
rsitaly
Posts: 282
Joined: 19 Sep 2013 09:08

Why I can't register the game on Steam?

#1 Post by rsitaly » 13 Nov 2013 15:00

I have bought ETS1 and ETS2 directly from SCS ... so I have legal copies with legal serial numbers.

I was able to register my ETS2 copy on Steam without any problem, but when I tried to register ETS1 (using copy and paste to be sure) Steam dOesn't recognize the serial number format.

Roberto
User avatar
Cadde
Posts: 6800
Joined: 24 Apr 2013 18:08
Location: Have no fear, i am from the internets!

Re: Why I can't register the game on Steam?

#2 Post by Cadde » 13 Nov 2013 15:06

ETS was released on Steam on the 18th of March 2013. Maybe the key you got is too old to be used on Steam. Not in the list of valid keys.
On extended hiatus.
User avatar
ohaha
Posts: 11345
Joined: 07 Dec 2012 06:31
Location: Watchin' y'all
Contact:

Re: Why I can't register the game on Steam?

#3 Post by ohaha » 13 Nov 2013 15:13

Send an email to support at SCS.. they'll know how to help you.
Retired, but still loving it.
rsitaly
Posts: 282
Joined: 19 Sep 2013 09:08

Re: Why I can't register the game on Steam?

#4 Post by rsitaly » 14 Nov 2013 07:07

Cadde wrote:ETS was released on Steam on the 18th of March 2013. Maybe the key you got is too old to be used on Steam. Not in the list of valid keys.
As OHAHA suggested I have contacted the support ... the game was bought on 22 September 2013 and the key has this format:

XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX
Last edited by rsitaly on 14 Nov 2013 08:40, edited 1 time in total.
Flywheel
Posts: 196
Joined: 18 Feb 2013 18:59
Location: Redcliffe, Queensland, Australia

Re: Why I can't register the game on Steam?

#5 Post by Flywheel » 14 Nov 2013 07:10

well good luck, just be patient they have always answered me in the past. regards pete
User avatar
Cadde
Posts: 6800
Joined: 24 Apr 2013 18:08
Location: Have no fear, i am from the internets!

Re: Why I can't register the game on Steam?

#6 Post by Cadde » 14 Nov 2013 07:11

I wouldn't know anything about the format used. Only Steam knows what's acceptable and what isn't. Wait for SCS to help you with your issue. (And edit your post, having that much of your key makes it much easier to snag it, not a good idea to post it here)
On extended hiatus.
rsitaly
Posts: 282
Joined: 19 Sep 2013 09:08

Re: Why I can't register the game on Steam?

#7 Post by rsitaly » 14 Nov 2013 08:43

Flywheel wrote:well good luck, just be patient they have always answered me in the past. regards pete
I sent them a question and they answered in 6 days ... of course they are busy with the future patches and games :)
rsitaly
Posts: 282
Joined: 19 Sep 2013 09:08

Re: Why I can't register the game on Steam?

#8 Post by rsitaly » 14 Nov 2013 08:44

Cadde wrote:I wouldn't know anything about the format used. Only Steam knows what's acceptable and what isn't. Wait for SCS to help you with your issue. (And edit your post, having that much of your key makes it much easier to snag it, not a good idea to post it here)
Noted and modified ...
User avatar
SiSL
SCS Software
Posts: 8664
Joined: 27 Oct 2013 06:23
Contact:

Re: Why I can't register the game on Steam?

#9 Post by SiSL » 14 Nov 2013 09:28

Didn't know ets1 was on Steam! Bought it! oh my....

ETS2 is serious serious improvement :) But ETS1 will be fine on my old laptops for fun :)
rsitaly
Posts: 282
Joined: 19 Sep 2013 09:08

Re: Why I can't register the game on Steam?

#10 Post by rsitaly » 14 Nov 2013 10:08

I have bought also GTS and UKTS other than ETS1 ... I like the old graphics but they are sometime demanding for the hardware; BTW the scenery is good and ETS1 gives you access to countries not modeled in ETS2 yet (I mean offical content, not mods).
Post Reply

Return to “Euro Truck Simulator”

Who is online

Users browsing this forum: No registered users and 1 guest