Need Urgent Help

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speed2719
Posts: 2
Joined: 17 Jun 2016 04:19

Need Urgent Help

#1 Post by speed2719 » 17 Jun 2016 04:28

Hi there ...

I got a little problem. plz help me anyone ..
the problem is .. i have purchased the game and provided with this serial key.
KEY REMOVED BY MODERATOR

Now i have upgraded the game through online updater.
Now my game is not accepting the above serial key.

kindly help me with this issue. What should i do ...

waiting for the reply.
thanks
Last edited by Flemming V on 17 Jun 2016 05:08, edited 1 time in total.
Reason: I have removed the key.

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ohaha
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Posts: 16962
Joined: 07 Dec 2012 06:31
Location: Watchin' y'all
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Re: Need Urgent Help

#2 Post by ohaha » 17 Jun 2016 05:35

Write directly to support at scssoft dot com, providing as many details as possible.
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speed2719
Posts: 2
Joined: 17 Jun 2016 04:19

Re: Need Urgent Help

#3 Post by speed2719 » 17 Jun 2016 09:20

i've mailed the problem to

support@scssoft.com
they reply this ....

Our records indicate that this key is not valid. Possible reasons
include:
- the Product Key has been banned due to being shared online in order to circumvent our
copy protection system
- the Product Key has been revoked due to refund on the purchase linked with the product
key
- the Product Key has been reported as stolen by one of retail distributors

Best regards,
SCS Software Tech Support

Now anyone can tell me what should i do now ....
from where i can get the key to activate the game .... as i have the only key .... help plz.

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ksicht
Posts: 452
Joined: 14 Apr 2015 12:04
Location: Not anymore SCS Praha

Re: Need Urgent Help

#4 Post by ksicht » 17 Jun 2016 10:27

May I ask You to send e-mail to tech support with Your invoice?

plykkegaard
Posts: 2427
Joined: 26 Oct 2014 13:42

Re: Need Urgent Help

#5 Post by plykkegaard » 17 Jun 2016 11:22

Yeah send a digital copy of the proof of purchase
Sorry, out of office
Looking for help with ProMods: Support, Compatibility, Academy

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