Pop up on screen

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vipervenom1941
Posts: 1
Joined: 14 Jan 2021 04:12

Pop up on screen

#1 Post by vipervenom1941 » 14 Jan 2021 15:56

I tried playing American trucker today but i get a popup white box on the screen that says ( "you need a new ap to open this Ms-gaming overlay link, look for an ap in the Microsoft store ") I can't remove this message and any page I go to in game it is right there, I am running windows 10 pro, 64 bit. i am 80 years old and sorry to say I don't know what version of the game I have or if I could even find it with this pop up blocking much of the screen. Any help would be appreciated Thank You.

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Madkine
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Re: Pop up on screen

#2 Post by Madkine » 14 Jan 2021 21:48

This pop up is from a some other program that you have running and not from ATS.

Try this:

Press the Win + I combination key to open Windows Settings. Go to Gaming > Gaming bar. Switch the toggle of Record game clips, screenshots, and broadcast using Game bar to Off. Next, press Win + G to see if the error is solved.

vipervenom1941
Posts: 1
Joined: 14 Jan 2021 04:12

Re: Pop up on screen

#3 Post by vipervenom1941 » 15 Jan 2021 21:59

Thank you for the information, i will have my Grandaughter do this for me, Again I appreciate your help.
Last edited by vipervenom1941 on 15 Jan 2021 22:00, edited 1 time in total.

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