Game crash detected
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- Posts: 146
- Joined: 09 Feb 2017 10:22
Game crash detected
Hi,
On tuesday i wanted to see about external contracts and created an online account. Now i have to log in each time but i want to get back to just clicking continue game and can't find any way to get out of it. This morning i log in and it says there is a game crash possibly due to mods but i have no mods installed at all. I also get periodic messages about changes to my memory being blocked. I launce via steam and direct x 11.
I just want to get back to just 'continue game'.
Can anyone help,
Thanks,
Rodders.
On tuesday i wanted to see about external contracts and created an online account. Now i have to log in each time but i want to get back to just clicking continue game and can't find any way to get out of it. This morning i log in and it says there is a game crash possibly due to mods but i have no mods installed at all. I also get periodic messages about changes to my memory being blocked. I launce via steam and direct x 11.
I just want to get back to just 'continue game'.
Can anyone help,
Thanks,
Rodders.
Acer i5 9400F dual core @2.9hz with GTX 1650 graphics card and 40gb RAM
Re: Game crash detected
Launch the game,
go to edit profile
enter your WOT password and tick the save/remember password button
The messages about memory are worrying, either the memory in your machine is dying or you've told the game you have more memory than you actually do.
Can you provide a gamelog?
Post your game.log.txt to pastebin.com (no account needed) and then post the link here and we'll have a look for you.
The file can be found at "C:\Users\*USERNAME*\Documents\American Truck Simulator" for a default install.
go to edit profile
enter your WOT password and tick the save/remember password button
The messages about memory are worrying, either the memory in your machine is dying or you've told the game you have more memory than you actually do.
Can you provide a gamelog?
Post your game.log.txt to pastebin.com (no account needed) and then post the link here and we'll have a look for you.
The file can be found at "C:\Users\*USERNAME*\Documents\American Truck Simulator" for a default install.
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ATS Workshop
"never attribute to malice that which is adequately explained by stupidity"
ATS Workshop
"never attribute to malice that which is adequately explained by stupidity"
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- Posts: 146
- Joined: 09 Feb 2017 10:22
Re: Game crash detected
Hi, thanks for the help.Madkine wrote: ↑02 Dec 2021 20:25 Launch the game,
go to edit profile
enter your WOT password and tick the save/remember password button
The messages about memory are worrying, either the memory in your machine is dying or you've told the game you have more memory than you actually do.
Can you provide a gamelog?
Post your game.log.txt to pastebin.com (no account needed) and then post the link here and we'll have a look for you.
The file can be found at "C:\Users\*USERNAME*\Documents\American Truck Simulator" for a default install.
Here's the game log
https://pastebin.com/CTMFnRuy
Cheers,
Rodders.
Acer i5 9400F dual core @2.9hz with GTX 1650 graphics card and 40gb RAM
- plykkegaard
- Posts: 7201
- Joined: 26 Oct 2014 13:42
Re: Game crash detected
With 4 Gb memory installed it is a bit on the low side
Also your 9400 cpu is not among the best for games which single core
Please note! The game log is not from a crash, you have 2 hours of normal game play without issues and then a normal shutdown
Also your 9400 cpu is not among the best for games which single core
Please note! The game log is not from a crash, you have 2 hours of normal game play without issues and then a normal shutdown
This signature virus has been spliced with the Fundementalism-B virus to create a new more contagious strain. Please look for it infecting a signature near you.
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- Posts: 146
- Joined: 09 Feb 2017 10:22
Re: Game crash detected
Hi,plykkegaard wrote: ↑04 Dec 2021 10:33 With 4 Gb memory installed it is a bit on the low side
Also your 9400 cpu is not among the best for games which single core
Please note! The game log is not from a crash, you have 2 hours of normal game play without issues and then a normal shutdown
Thanks. I have 40gb of memory in the pc and it's a dual core as well. I seem to only have the problem when launching from steam in directx 11. Would it be better to launch from the desktop icon? Forgive me i'm not a computer expert.
Cheers,
Rodders.
Acer i5 9400F dual core @2.9hz with GTX 1650 graphics card and 40gb RAM
Re: Game crash detected
@plykkegaard You missed a digit on the ram count.
@Rodders 61 Unfortunately there's nothing helpful in the log file (at least for me). DX11 is the best option for launching.
Did saving the password work?
@Rodders 61 Unfortunately there's nothing helpful in the log file (at least for me). DX11 is the best option for launching.
Did saving the password work?
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ATS Workshop
"never attribute to malice that which is adequately explained by stupidity"
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"never attribute to malice that which is adequately explained by stupidity"
- plykkegaard
- Posts: 7201
- Joined: 26 Oct 2014 13:42
Re: Game crash detected
40 Gb is a very unusual number for the amunt of memory installed
Should be 48, 36 or 32 (or less)
I would paired sticks either by 4 or 2, same timingst at least
Should be 48, 36 or 32 (or less)
I would paired sticks either by 4 or 2, same timingst at least
This signature virus has been spliced with the Fundementalism-B virus to create a new more contagious strain. Please look for it infecting a signature near you.
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Re: Game crash detected
Hi,plykkegaard wrote: ↑04 Dec 2021 12:22 40 Gb is a very unusual number for the amunt of memory installed
Should be 48, 36 or 32 (or less)
I would paired sticks either by 4 or 2, same timingst at least
Yes i do have paired sticks. Two pair of 4gb that came with the pc and two 16gb paired sticks that i bought after,
Cheers,
Rodders.
Acer i5 9400F dual core @2.9hz with GTX 1650 graphics card and 40gb RAM
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- Posts: 146
- Joined: 09 Feb 2017 10:22
Re: Game crash detected
Hi, Yes thanks the password save helped. I also verified the game again and haven't had an error message since,
Cheers,
Rodders.
Acer i5 9400F dual core @2.9hz with GTX 1650 graphics card and 40gb RAM
- plykkegaard
- Posts: 7201
- Joined: 26 Oct 2014 13:42
Re: Game crash detected
Yes I assumed that much, but different memory sticks is not the best solution even if paired two and two
You could remove the old 4Gb sticks and continue with 32 Gb which will be more than adequate
You could remove the old 4Gb sticks and continue with 32 Gb which will be more than adequate
This signature virus has been spliced with the Fundementalism-B virus to create a new more contagious strain. Please look for it infecting a signature near you.
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