Throwing to the desktop and returning. [NOT A BUG]

Sliwa4g
Posts: 6
Joined: 17 Aug 2018 13:03

Throwing to the desktop and returning. [NOT A BUG]

#1 Post by Sliwa4g » 25 Aug 2018 15:38

Hey. I have a problem: Every now and again, he throws me to the desktop and then automatically returns and starts to load the game as if I just load the save. Crashes while driving and sometimes on the menu. I heard it was by an outdated driver from the card. Well ok, only so far there is no newer to my card so SCS must do it as it was.
I forgot to add that once in a while after being thrown to the desktop and returning, I can not move the steering wheel, or add gas.
In log i found this. I'm playing on a special save up to 1.32 beta. A clean game.

Code: Select all

00:07:50.989 : <ERROR> [dx9] Present failed. [0x8007000e]
00:07:50.994 : <ERROR> [dx9] Present failed. [0x88760868]
00:07:51.000 : <ERROR> [dx9] Present failed. [0x88760868]
00:07:51.005 : <ERROR> [dx9] Present failed. [0x88760868]
00:07:51.010 : <ERROR> [dx9] Present failed. [0x88760868]
00:07:51.016 : <ERROR> [dx9] Present failed. [0x88760868]

If I reported no here, I apologize in advance.

Sliwa4g
Posts: 6
Joined: 17 Aug 2018 13:03

Re: Throwing to the desktop and returning.

#2 Post by Sliwa4g » 28 Aug 2018 10:03

I refresh to make the post more visible :)

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BJWyler
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Re: Throwing to the desktop and returning.

#3 Post by BJWyler » 29 Sep 2018 12:45

I haven't checked error logs, but this seems what I am getting too. Both in ETS2 and ATS since the 1.32 update. I made a post about it in the Bugs thread, and it seems to occur randomly, but often - the screen flashes while I am driving, and it returns to the loading screen. Last night in ATS it got to the point to where it wouldn't even get back on the road, it would constantly flash and reload the loading screen. I am on Win7 64 bit by the way.

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Max
SCS Software
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Re: Throwing to the desktop and returning.

#4 Post by Max » 29 Sep 2018 13:02

could both of you post whole game logs, please?
Nobody can tell you anything about it. Those who know about it aren't allowed to talk. And those who talk know nothing.

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BJWyler
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Re: Throwing to the desktop and returning.

#5 Post by BJWyler » 29 Sep 2018 23:52

I updated my Graphics drivers (NVidia GeForce GT 550M) directly from the NVidia sight (Windows said the driver was up to date) and it didn't happen at all during a play session, which was about 45 minutes to an hour, I did afterwards .

fiorentino
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Joined: 01 Oct 2018 20:55

Re: Throwing to the desktop and returning.

#6 Post by fiorentino » 01 Oct 2018 22:22

Hello dear trucker friends,

I have the same problem apparently after update to 1.32. While I play ETS2, for a second I see the Windows desktop then the game loading screen and then it comes back to life. This happens pretty often, once every 5 or 10 mins or so. I even got a couple of crashes but that may be something else.

game.log.txt https://pastebin.com/eyxZj08q
game.crash.txt https://pastebin.com/mE7ck4NC
config.cfg https://pastebin.com/ZPBXDJfX

I had absolutely no issue with ETS2/ATS for over 2 years now since I play (well done !!!). I never used any mod. I was playing on my original profile with over 700 hrs gameplay then I tried with a brand new profile and experienced the same issue.

Lately I was pretty much everywhere on the Germany map which recently got enhancements but it doesn't seem related to the map as it's reproducible in ATS too.

Maybe it's worth to mention two other possible causes:
1. New gamepad as the old one had worn out :)
2. I played with the simple graphic settings, back and forth between medium and ultra to get an idea of FPS. For the record, FPS was more than decent in every case although it's just a GTX 650.

I'm not sure about changing video card driver as other games are running fine. I also tried a dxdiag and seemed ok.

I'm open to give further information if required.
Trucker life is my second life ;)

Thank you and keep up the great work!

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Max
SCS Software
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Joined: 26 Nov 2012 10:00
Location: SCS, Prague

Re: Throwing to the desktop and returning.

#7 Post by Max » 02 Oct 2018 08:06

... and here it starts to be really interesting.
that reload of game are death of gfx driver. its memory issue which is strange because you have 1G gfx memory ... so far it was spotted mainly on 0.5G cards.
the crash at the end of log is fail of buffer to allocate another segment. which is also strange because you should not be able to do this without mods (our data fits).
how did you managed to do it?

there is new update that might help you partially (it should solve the crash definitely).
please update the game and try again. thanks for feedback.

LATER:
and btw, did you tried if the driver dies in opengl as well?
btw2: correct me if i'm wrong, but you have very old gfx driver, don't you? i would definitely suggest to update to newer one - it could easily solve gfx death issue for you.
Nobody can tell you anything about it. Those who know about it aren't allowed to talk. And those who talk know nothing.

Todor Alin
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Re: Throwing to the desktop and returning.

#8 Post by Todor Alin » 02 Oct 2018 08:43

Driver is from late autumn 2012 !!!!! Was working until now ?????
Official forum and the place where you can find all my future mods, here

keep bolt
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Re: Throwing to the desktop and returning.

#9 Post by keep bolt » 02 Oct 2018 18:13

Max wrote:
02 Oct 2018 08:06

LATER:
and btw, did you tried if the driver dies in opengl as well?
btw2: correct me if i'm wrong, but you have very old gfx driver, don't you? i would definitely suggest to update to newer one - it could easily solve gfx death issue for you.
I have the same problem.
when I started in opengl the problem does not occur, but when in directx the problem returns.

fiorentino
Posts: 3
Joined: 01 Oct 2018 20:55

Re: Throwing to the desktop and returning.

#10 Post by fiorentino » 02 Oct 2018 23:19

@Max: thank you for the fast reply, I didn't have a chance to apply the advices and play yet but will do so latest in weekend and will keep you updated.

@Alin: yes old as it was it worked well, sometimes drivers are like wines.

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