ATS crashing to desktop [161910]

Post Reply
Meandrous Mosey
Posts: 5
Joined: 24 Jun 2021 13:13

ATS crashing to desktop [161910]

#1 Post by Meandrous Mosey » 24 Jun 2021 13:39

Using the Linux version and since the most recent update attempting to start the game results in a momentary black screen and then poof, it's gone. Game version is 1.41.0.65s. Couldn't find a crash log, but I have attached the game log. The three lines at the end say something about not being able to open a file /ui/multiplayer_message_box.sii. When I try to verify the game files Steam tells me it was successful, but clearly something is wrong.
Attachments
game.log.txt
(22.28 KiB) Downloaded 16 times

Gnabbist
Posts: 2
Joined: 02 Jul 2018 14:24

Re: ATS crashing to desktop

#2 Post by Gnabbist » 24 Jun 2021 20:18

Getting exactly the same symptoms on my linux installation, including the complaints about "/ui/multiplayer_message_box.sii" at the end of the game log.

User avatar
GinXeng
Posts: 202
Joined: 18 Dec 2020 15:38
Location: California
Contact:

Re: ATS crashing to desktop

#3 Post by GinXeng » 24 Jun 2021 22:15

An update was released to fix that, verify your game files and try again.
Image
"I don't always go the extra mile, but when I do its because I missed my exit"

Meandrous Mosey
Posts: 5
Joined: 24 Jun 2021 13:13

Re: ATS crashing to desktop

#4 Post by Meandrous Mosey » 24 Jun 2021 22:19

Alright, so after the latest update I can at least start and play the game, but now it's crashing to the desktop when I try to save. Autosaves that happen as you're driving around still work, and triggering an autosave by going back to the launchpad or exiting the game both still work, but as soon as I click the Save Game icon on the screen where you choose to either save or load a game, it crashes. Game version is now 1.41.0.69s, new game log attached. Did the verify files thing again, Steam still tells me they're verified successfully
Attachments
game.log.txt
(48.94 KiB) Downloaded 12 times

Grizzly
Posts: 723
Joined: 13 Feb 2018 08:19
Location: Land of Oz

Re: ATS crashing to desktop

#5 Post by Grizzly » 25 Jun 2021 00:11

Yeah update is working on linux here.

User avatar
Madkine
Global moderator
Posts: 5500
Joined: 08 Oct 2018 16:35
Location: Australia
Contact:

Re: ATS crashing to desktop

#6 Post by Madkine » 25 Jun 2021 07:52

@Meandrous Mosey The game log hasn't recorded a crash (it just stops), can you provide a crash log please?

User avatar
J.Random
Posts: 589
Joined: 22 Jul 2018 10:25

Re: ATS crashing to desktop

#7 Post by J.Random » 25 Jun 2021 09:39

Crashes right before showing the save dialogue.

Code: Select all

segfault at 0 ip 00000000019c5e83 sp 00007fff5dcca1b0 error 4 in amtrucks[400000+214d000]
Minidump (not sure if it's going to be useful at all; iirc, the executable is stripped):
c81f06b7-4f3a-45cb-8a0f888d-2976e019.dmp.txt
(572.84 KiB) Downloaded 11 times
(remove .txt)

Meandrous Mosey
Posts: 5
Joined: 24 Jun 2021 13:13

Re: ATS crashing to desktop

#8 Post by Meandrous Mosey » 25 Jun 2021 11:05

I would gladly provide a crash log, but it doesn't seem like one is created. At times when restarting the game it even tells me there was a crash, but I can't find any crash log. If it exists, it should be in the same directory as the game log, right? The only thing that is created is a minidump file like in J.Random's case, and I'm not sure how to attach that to my post because the forum tells me the attachment has an invalid file extension when I try. Edit: I noticed the changed file extension and got the forum to let me attach the file.
Attachments
0e85babf-5a68-43fb-045176b9-59a60ff3.dmp.txt
(578.71 KiB) Downloaded 8 times

Meandrous Mosey
Posts: 5
Joined: 24 Jun 2021 13:13

Re: ATS crashing to desktop

#9 Post by Meandrous Mosey » 26 Jun 2021 03:59

Ran across another thing that causes the game to crash for me. I'm certain this was working before the 1.41.0.65 update but now when viewing for example the Freight Market (tested Freight Market, Quick Jobs, and External Contracts dialogs), clicking the search box results in a crash. I don't know if these minidumps are helpful but I've attached a new one just in case.
Attachments
b112687b-7936-4a5e-80226882-0b08e674.dmp.txt
(576.64 KiB) Downloaded 8 times

User avatar
morrelo
SCS Software
Posts: 1711
Joined: 07 Dec 2012 13:39
Location: Prague, Czech Republic
Contact:

Re: ATS crashing to desktop

#10 Post by morrelo » 28 Jun 2021 16:46

Thanks for your reports, we are able to reproduce it and it's been forwarded to the developers.

By the way, crash logs are never created on Linux versions (or OSX), there are the dmp files instead.

[161910]
T&T, STDS, ETS2 and ATS senior tester/translator.
Image

Post Reply

Return to “Bugs 1.41”

Who is online

Users browsing this forum: Trucker2015 and 2 guests