The game doesn´t launch

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Joxson7
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The game doesn´t launch

#1 Post by Joxson7 » 10 Apr 2021 18:14

Hi guys, lately i was playing Ets 2 good but today i cant play, i click on the directory game and my name on steam is green but the game doesnt open i dont why. I trying to verify integrity of game files on stea, turn off my antivirus, i tried to reinstall the game two times, delete the folder "Euro trucker simulator 2" on documents, and use the command to clean my windows but its fine, also also clarify that my pc exceeds the recommendations so it is not a hardware problem.I PUT THE GAME.LOG where is the error and maybe someone can help me. in advance, thank you very much for the help
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game.log.txt
00:00:00.668 : <ERROR> [hashfs] def.scs: Failed to verify content
00:00:00.668 : [hashfs] def.scs: Unmounted.
00:00:00.669 : <ERROR> [ufs] Failed to mount mandatory devices!
(1.68 KiB) Downloaded 40 times
MirM
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Re: The game doesn´t launch

#2 Post by MirM » 10 Apr 2021 20:58

00:00:00.668 : <ERROR> [hashfs] def.scs: Failed to verify content
00:00:00.668 : [hashfs] def.scs: Unmounted.
00:00:00.669 : <ERROR> [ufs] Failed to mount mandatory devices!
I suppose the game installation is corrupted.
Re-verify the integrity of the game files.
Alternatively, you can try installing ETS2 to a different hard disk partition.


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Joxson7
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Re: The game doesn´t launch

#3 Post by Joxson7 » 11 Apr 2021 02:27

Hi! Thanks u for the attention, I also dont speak in english but i triyng .
I tried to re-verify the integrity of the games files and everything its ok and reinstall the game in the another partition of my disk ( Before the C, now the F ) but still doesnt open the game, just steam say that i'm playing and my name is green like if i playing but a 10 seconds nothing happen . I really i dont what to do, please help guys
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Madkine
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Re: The game doesn´t launch

#4 Post by Madkine » 11 Apr 2021 03:29

Can you provide a new game log and crash log (if one exists) please.

Post your game.log.txt to pastebin.com (no account needed) and then post the link here and we'll have a look for you.
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Joxson7
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Re: The game doesn´t launch

#5 Post by Joxson7 » 11 Apr 2021 06:56

Here is the game.log on pastebin. https://pastebin.com/KJyCJeiB
I need mention 2 things
. I delete everything again about Euro Truck Simulator before your message (That includes the folder Euro Truck Simulator 2 on documents) and I reinstall the game and the folder doesn't appear again, so the game.log is the last I have
. Any game on steam works correctly like Ats, only ets 2 doesn't work
Some newbie driver
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Re: The game doesn´t launch

#6 Post by Some newbie driver » 11 Apr 2021 13:46

The C:\Users\%username%\Documents folder will only be recreated once the game successfully loads. As it's not your case, it's not appearing so far.

The log you provided indicate the game is unable to validate one of the essential base files of the game (C:\Program Files (x86)\Steam\steamapps\common\Euro Truck Simulator 2\def.scs). Very weird it keeps happening after a file veryfying and a change of partition.

Could it be you messed with some security software (antivirus or similar) and put ETS2 or some of their files in some kind of blacklist by mistake? That would prevent you to open the game no matter what you try to do on Steam launcher or on the game files.

Regards
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Joxson7
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Re: The game doesn´t launch

#7 Post by Joxson7 » 11 Apr 2021 15:01

Hi Regards, by the way thanks u for the attention !
I tried first to put exceptions to the game's exe and then to the important files like def.scs on my antivirus but none of them worked.
Also try to download a previous version of the game, but in the same way, i can't open the game
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Joxson7
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Re: The game doesn´t launch

#8 Post by Joxson7 » 12 Apr 2021 01:03

Guys, thanks u so so much for the help.
I solved my problem and the game is working. Finally i delete Steam and all the games i had installed on my pc and it is. I'm so happy and i hope this will be the last time that happen again the same error. Thanks u !
Some newbie driver
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Re: The game doesn´t launch

#9 Post by Some newbie driver » 12 Apr 2021 15:47

Very weird it required a whole Steam client reinstall. Something should had gone real crazy on there to reach that point. Glad you find it.
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