Game Crashes randomly

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Madkine
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Re: Game Crashes randomly

#11 Post by Madkine » 18 Apr 2021 11:31

@StratManiac The owned trailer issue does not cause crashes. If you are seeing crashes you have a different issue.
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MirM
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Re: Game Crashes randomly

#12 Post by MirM » 18 Apr 2021 12:22

@StratManiac

1/ Uninstall the dll plugins:

F:\SteamLibrary\steamapps\common\Euro Truck Simulator 2\bin\win_x64\plugins\trucksbook_64.dll
F:\SteamLibrary\steamapps\common\Euro Truck Simulator 2\bin\win_x64\plugins\TruckyTelemetry.dll
F:\SteamLibrary\steamapps\common\Euro Truck Simulator 2\bin\win_x64\libowgameevents.dll

2/
GPU: NVIDIA GeForce GTX 1080 Ti Mem:11127 Ver: 23.21.13.9135 <<--- 391.35 very old nVidia driver

Currently the newest for your graphics card are:
Version: 466.11 WHQL
Release Date: 2021.4.14
LINK: https://www.nvidia.com/Download/driverR ... 2458/en-us

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Fault address: 00007FF87B5098A0 0002:000078A0 C:\WINDOWS\SYSTEM32\d3d11.dll

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<ERROR> [dx11] meta_copy: failed to create SRV (0x887a0005)
The above errors most likely indicate a corrupted graphics drivers installation. You're not the first to have such a problem.
Download the current drivers for your graphics card and perform a "clean" installation, then restart your computer and test the ETS2.

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StratManiac
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Re: Game Crashes randomly

#13 Post by StratManiac » 18 Apr 2021 12:46

Will the apps stop working if I remove the dll plugins?
The graphic driver is up to date. It was updated a couple of days ago. I'm bnot getting graphic errors anymore.
Stuttering & lag spikes have gone.

Seems stable so far but I'm not sure about the plugin dll files.

Cheers

Strat
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plykkegaard
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Re: Game Crashes randomly

#14 Post by plykkegaard » 18 Apr 2021 12:58

Everything is possible if the plugins are not checked / updated for current game version

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Re: Game Crashes randomly

#15 Post by Neofit » 19 Apr 2021 18:15

I've got the same problem. Crashes on d3d11.dll with the OxC0000005 ACCESS_VIOLATION exception. In both ETS2 and ATS. Clean install of the latest 466.x drivers did not help. Same 1080ti card, of the Inno3D iChill variety. No overclocking, all mods and dll plugins removed. Windows 10, 16 GB RAM.

I used to have the occasional crash but nothing to worry about. Then I bought a new piece of equipment. My old 1920x1080p 27" Asus monitor got replaced by a 34" 3440x1440 monitor. And now I cannot finish a delivery without crashing 4-5 times.

I've noticed something. I used to play at 1920x1080p at 400% rendering and High AA. With the new screen, at 3440x1440p + low AA + 400% rendering (AA and resolution being the only settings I have changed), I crash every few minutes, sometimes even before the garage is rendered. If I lower it to 100% rendering then I don't crash, regardless of the AA setting. At 150% it is around one crash every hour. It is ugly though, just dropping from 400 to 300% adds some annoying shimmering in the distance, at 100% it is really meh. AFAIC most of the game is spent on the highway marveling at the surroundings, at 100% the pixel soup is not worth the time.

I've checked the GPU memory with OCCT and it apparently has no problems. Just in case checked the system RAM, no problems either, though these end up in a BSOD, of which I have none.

I have a Logitech G-19 keyboard with and LCD display. Neither the CPU nor GPU go above the low 80 celsius, most of the time below that. Regardless of the rendering %, the game uses between 4 and 5 GB of GPU memory. I've ever only seen OCCT using the whole 11 GB when testing it.

Maybe there is another type of AA in the engine, but there is no way of changing that in the interface.

Not sure what to do now. It's not like graphic cards are available to non-miners these days, if only to test.

And no problem with Arma3 for instance, at their max 200% rendering and everything else.
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Re: Game Crashes randomly

#16 Post by MirM » 19 Apr 2021 19:36

@Neofit

1/ Please read: viewtopic.php?p=108#p108
2/ Please post "game.log" and "game.crash" after crash.
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Re: Game Crashes randomly

#17 Post by Neofit » 19 Apr 2021 20:44

They are basically the same as for the OP, with different messages at the end of game.log.txt, error creating texture, too many of this or that, depending on what the game was trying to do when it happened.

game.crash.txt, the beginning, it doesn't fit entirely at 1.5 MB.
game.log.txt.

Also, event log, always the same exception code and the same offset.

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Log Name:      Application
Source:        Application Error
Date:          19/04/2021 22:26:05
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      
Description:
Faulting application name: eurotrucks2.exe, version: 1.40.3.3, time stamp: 0x606cac4a
Faulting module name: d3d11.dll, version: 10.0.19041.746, time stamp: 0xfc177b9d
Exception code: 0xc0000005
Fault offset: 0x00000000001298a0
Faulting process ID: 0x2338
Faulting application start time: 0x01d7355048282467
Faulting application path: D:\Games\Steam\steamapps\common\Euro Truck Simulator 2\bin\win_x64\eurotrucks2.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d11.dll
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Madkine
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Re: Game Crashes randomly

#18 Post by Madkine » 19 Apr 2021 21:30

Nothing in those logs jumps out. However the crash you posted is from May 2020. I suggest you delete the crashlog (the game will create a new one when it needs it) and post the new one after your next crash as it may be helpful if a developer wanders past.
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Re: Game Crashes randomly

#19 Post by Neofit » 19 Apr 2021 22:32

Oops, posted the wrong crash log header, the game appends info to the file for every crash.

Code: Select all

Crash log created on: Mon Apr 19 23:32:05 2021
Build: 1.40.3.3s 921dac081ded
OS: x86_64 / Windows 10 x64 (version 10.0)
CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz at 3998000
MEM: Phys:16325 Virt:134217727
GPU: NVIDIA GeForce GTX 1080 Ti Mem:11127 Ver: 27.21.14.6611

AvailMEM Virt:134205305 Phys:6449 Total:6171
TotalMEM Virt:134217727 Phys:16325 Total:26053
Exception code: C0000005 ACCESS_VIOLATION
EXE Base address: 00007FF64CA00000
Fault address: 00007FFBCB6198A0 0002:000078A0 C:\WINDOWS\SYSTEM32\d3d11.dll
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Re: Game Crashes randomly

#20 Post by Neofit » 20 Apr 2021 05:57

Now that I come to think of it... Maybe we are just wasting our time trying to find some fault in our systems. All this system RAM checking, GPU RAM checking, some people bugging the card manufacturers for support, drivers downgrading and upgrading, all this seems useless. These crashes not only do not occur in any other game, and I've played all major releases since last May, including the super stable (in comparison) CP2077, while ETS2 has been crashing since installation day, more or less depending on the graphic options apparently.
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