ETS 2 DLC not sharing through steam family sharing

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Ryan White
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ETS 2 DLC not sharing through steam family sharing

#1 Post by Ryan White » 31 Jan 2023 13:52

sorry if its off-top but i need help real bad.
my problem is that DLC <<the road to the black sea>> is not sharing through steam family sharing. i share it from my second account, and ETS 2 with other DLC's is working but not <<the road to the black sea>>.
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Steve Pitts
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Re: ETS 2 DLC not sharing through steam family sharing

#2 Post by Steve Pitts » 31 Jan 2023 18:09

When you say it isn't sharing do you mean that it isn't visible in the DLC list, won't install from the DLC list or doesn't appear in game?
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Ryan White
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Re: ETS 2 DLC not sharing through steam family sharing

#3 Post by Ryan White » 31 Jan 2023 20:08

that's exactly what i meant
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Madkine
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Re: ETS 2 DLC not sharing through steam family sharing

#4 Post by Madkine » 01 Feb 2023 04:23

It's a known issue with these games. You could try making a bug report.
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Ryan White
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Re: ETS 2 DLC not sharing through steam family sharing

#5 Post by Ryan White » 01 Feb 2023 12:53

Thank you Madkine! report was sent.
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Re: ETS 2 DLC not sharing through steam family sharing

#6 Post by Rob-aka-Wusa » 02 Apr 2023 10:46

@Ryan White did the report you send change anything on your issue?

I shared my Steam library with my daughter. She started a game yesterday and today it won't load because for some reason the Going East DLC is missing. We tried reauthorizing the PC, checking the files and redownloading the game but nothing really worked. Her Cloud-Save was unable to load because of that missing DLC, which is part of my collection.

Any info is appreciated.
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Ryan White
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Re: ETS 2 DLC not sharing through steam family sharing

#7 Post by Ryan White » 05 Apr 2023 11:18

@Rob-aka-Wusa Nothing has changed.

SCS support told me to contact Steam support, Steam support told me to contact SCS support.

end.
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Re: ETS 2 DLC not sharing through steam family sharing

#8 Post by Rob-aka-Wusa » 06 Apr 2023 19:29

@Ryan White ok, SCS support on my end acted a bit more like a support team.

Told me to check integrity of the game files on the PC of my daughter first. But i already did that and asked them again what could cause the issue.

Second answer was checking the integrity of the steam install. So i forced an update on the steam client and after that i did an integrity check of the game files again. Now it's working for my little girl and she is all happy.

Maybe this will help you as well.
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Ryan White
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Re: ETS 2 DLC not sharing through steam family sharing

#9 Post by Ryan White » 06 Apr 2023 20:21

@Rob-aka-Wusa what do you mean by "forced an update on the steam client"?
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Re: ETS 2 DLC not sharing through steam family sharing

#10 Post by Rob-aka-Wusa » 09 Apr 2023 19:24

Ryan White wrote: 06 Apr 2023 20:21 @Rob-aka-Wusa what do you mean by "forced an update on the steam client"?
I downloaded the steam install file and executed it again. For some reason the Steam update service wasn't working properly on her computer.
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