Hori Truck Control System Discussion Thread

User557698675
Posts: 5
Joined: 08 Dec 2023 00:10

Re: Hori Truck Control System Discussion Thread

#121 Post by User557698675 » 08 Dec 2024 10:38

Orkan wrote: 17 Oct 2024 16:45 Hi!
I have a problem with my steering wheel. I installed the drivers and the application, connected the steering wheel and launched the game (ATS). Controllers were detected but FFB was not working. I turned off the game to check the settings in the Hori application, but the feedback adjustment did not work, so I decided to restart the game to try to adjust something there, but the steering axis no longer worked, I simply could not turn. The controller is detected, the buttons work, but not the turning axis. The steering wheel does not calibrate when connected to USB or when starting the system. I noticed that Windows has installed its own driver and cannot find another one. Please help me on this topic. :cry:
Does anyone know a fix for this yet? I have this exact same issue with my wheel it doesn't calibrate when plugged in and doesn't register steering axis and FFB, but all other parts are working just fine, and it is working, because it was good, when I first plugged it in, then after pulling out and plugging back it did this.
I have reinstalled the drivers, restarted my PC, even deleted the wheel in device manager, but so far nothing solved this. And I was waiting for this thing for 2 months, and now I can't play with it even though I have it. :cry:
HORI Europe
Posts: 4
Joined: 10 Dec 2024 11:15

Re: Hori Truck Control System Discussion Thread

#122 Post by HORI Europe » 10 Dec 2024 11:23

Dear users,
This is the official account of HORI Europe. First and foremost we would like to thank you for your trust in our brand and for purchasing the Force Feedback Truck Control System.
If you experience an issue, please let us know at info@horiuk.com so we can investigate each case individually and provide the best possible support.
Thank you very much.
Best regards,
HORI Europe
User557698675
Posts: 5
Joined: 08 Dec 2023 00:10

Re: Hori Truck Control System Discussion Thread

#123 Post by User557698675 » 10 Dec 2024 15:51

I sent you an email yesterday, how much time does it usually take you to answer it?
Orkan
Posts: 7
Joined: 01 Feb 2018 11:41

Re: Hori Truck Control System Discussion Thread

#124 Post by Orkan » 10 Dec 2024 17:03

User557698675 wrote: 08 Dec 2024 10:38
Orkan wrote: 17 Oct 2024 16:45 Hi!
I have a problem with my steering wheel. I installed the drivers and the application, connected the steering wheel and launched the game (ATS). Controllers were detected but FFB was not working. I turned off the game to check the settings in the Hori application, but the feedback adjustment did not work, so I decided to restart the game to try to adjust something there, but the steering axis no longer worked, I simply could not turn. The controller is detected, the buttons work, but not the turning axis. The steering wheel does not calibrate when connected to USB or when starting the system. I noticed that Windows has installed its own driver and cannot find another one. Please help me on this topic. :cry:
Does anyone know a fix for this yet? I have this exact same issue with my wheel it doesn't calibrate when plugged in and doesn't register steering axis and FFB, but all other parts are working just fine, and it is working, because it was good, when I first plugged it in, then after pulling out and plugging back it did this.
I have reinstalled the drivers, restarted my PC, even deleted the wheel in device manager, but so far nothing solved this. And I was waiting for this thing for 2 months, and now I can't play with it even though I have it. :cry:
Replacing the steering wheel with a new one.
HORI Europe
Posts: 4
Joined: 10 Dec 2024 11:15

Re: Hori Truck Control System Discussion Thread

#125 Post by HORI Europe » 10 Dec 2024 17:19

User557698675 wrote: 10 Dec 2024 15:51 I sent you an email yesterday, how much time does it usually take you to answer it?
Hi,
We might need a few days to review a case before getting back with next steps, thank you very much for your patience!
Best regards,
HORI Europe
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Ludo Diabolo
Posts: 1723
Joined: 28 Jan 2019 16:15
Location: French, Calais

Re: Hori Truck Control System Discussion Thread

#126 Post by Ludo Diabolo » 11 Dec 2024 06:55

Can a member of the SCS staff confirm that the HORI Europe account is the real one ? And can they give their partners a specific colour to differentiate them on the forum ?

There are so many scams at the moment, especially with emails !

SiSL , LondonLad , DisgruntledTrucker
Specifications of my system:
AMD Ryzen 9 5900X - 32 GB RAM - NVMe SSD - AMD RADEON RX 6700 XT 12 GB RAM - 2560 x 1440 / 165 Hz HDR - TrackIR - Hori Truck Control
https://www.worldoftrucks.com/en/profile/2695922
SORRY MY ENGLISH
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b_l_e_1
Posts: 99
Joined: 14 Jan 2024 15:09

Re: Hori Truck Control System Discussion Thread

#127 Post by b_l_e_1 » 11 Dec 2024 16:54

HORI Europe wrote: 10 Dec 2024 17:19
User557698675 wrote: 10 Dec 2024 15:51 I sent you an email yesterday, how much time does it usually take you to answer it?
Hi,
We might need a few days to review a case before getting back with next steps, thank you very much for your patience!
Best regards,
HORI Europe
Is this a legit account? Are you really from HORI? If so, great! Bravo to HORI for paying attention and keeping up with this platform via this website!
I for one would love to see more input in these forums from the gaming peripheral world. Logitech and Thrustmaster, etc.: take notice.
The first job is to 'drain the swamp'...although that's kind of hard to do when you're up to your rear end in alligators..
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Mohegan13
Global moderator
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Location: Olympus Mons; Mars

Re: Hori Truck Control System Discussion Thread

#128 Post by Mohegan13 » 12 Dec 2024 11:53

Ludo Diabolo wrote: 11 Dec 2024 06:55 Can a member of the SCS staff confirm that the HORI Europe account is the real one ? And can they give their partners a specific colour to differentiate them on the forum ?
The post wouldn't have be approved if it wasn't real.
[ external image ]
I reserve the right to be 100% wrong.
The angels cried and crooned, they offered me their vision of ghosts in every wall
I declined and held the line and watched the angels fall.
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DisgruntledTrucker
Beta tester
Posts: 285
Joined: 03 Oct 2018 16:56
Location: Prague, CZ

Re: Hori Truck Control System Discussion Thread

#129 Post by DisgruntledTrucker » 12 Dec 2024 13:40

Hey Everyone, the Hori Europe account is in fact Hori. Please give them a warm welcome ;)
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Oscar
SCS Software
Posts: 2036
Joined: 07 Dec 2012 02:09
Location: Singapore

Re: Hori Truck Control System Discussion Thread

#130 Post by Oscar » 12 Dec 2024 14:03

A little late to the party, but yes that's the real HORI.
What I say is mostly accurate.

Going on work trips to bring you guys new trucks, trailers... and maybe more?

Don't check out my Steam Workshop mods because they are not updated anymore:
Realistic HD Dashboards
Realistic Dashboard Computers

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