Game crash with new install [SOLVED]

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Madkine
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Re: Game crash with new install

#21 Post by Madkine » 23 Jan 2022 00:24

Max, At the the moment there are a 'lot' of crashes like this caused by the the Asus_aura setting.
I've seen reports of an update to the asus drivers and possibly that's compounded the issue.
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Max
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Re: Game crash with new install

#22 Post by Max » 23 Jan 2022 11:34

Madkine wrote: 23 Jan 2022 00:24 Max, At the the moment there are a 'lot' of crashes like this caused by the the Asus_aura setting.
I've seen reports of an update to the asus drivers and possibly that's compounded the issue.
and what is shown as fault address in such cases?
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Re: Game crash with new install

#23 Post by Mammonzocker » 23 Jan 2022 18:37

@Max according to the game.crash file here (it is for ATS but ETS2 has the same issue since the last patch):
https://steamcommunity.com/app/270880/d ... 406237593/
the fault address is:
Fault address: 00007FFFCF7E174B 0001:0002074B C:\Program Files\ASUS\AuraSDK\AuraSdk_x64.dll
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Re: Game crash with new install

#24 Post by Madkine » 23 Jan 2022 21:53

From this thread

Fault address: 00007FF68B1B7D9B 0001:00326D9B C:\Program Files (x86)\Steam\steamapps\common\American Truck Simulator\bin\win_x64\amtrucks.exe

Another one here without a crash log.

Here's a crash log from the steam forums, where setting the values to 0 also made the crashing stop.

Fault address: 00007FFB6E514F69 0001:00033F69 C:\Windows\System32\KERNELBASE.dll

Plenty of other instances here and on steam, but often no log files, just a 'Thank you, that fixed it'.
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Re: Game crash with new install

#25 Post by Max » 23 Jan 2022 22:34

Mammonzocker wrote: 23 Jan 2022 18:37 @Max according to the game.crash file here (it is for ATS but ETS2 has the same issue since the last patch):
https://steamcommunity.com/app/270880/d ... 406237593/
the fault address is:
Fault address: 00007FFFCF7E174B 0001:0002074B C:\Program Files\ASUS\AuraSDK\AuraSdk_x64.dll
as i thought, in that case it is crash in asus drivers.
generally, we can try to "fix" crashes like this only indirectly, like do not call whatever has been called, but it is not that easy to detect (and also preserve normal functionality). it is technically workaround for bug in driver.
crash in dx driver is similar thing. if we could figure out what was the reason of crash inside the driver, we might theoretically tweak our code to do things differently sometimes, but again, it might not be easy nor reliable.
primary responsibility should be on drivers authors.
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Re: Game crash with new install

#26 Post by Eduard_Kenobi » 27 Jan 2022 22:38

I have got new graphic card finally, RTX 3070, from that time I have zero crashes.
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