None of my SCS games will start

Mátá_Mór
Posts: 3
Joined: 18 Jan 2022 18:41
Location: Scotland

None of my SCS games will start

#1 Post by Mátá_Mór » 18 Jan 2022 18:45

Whenever I try play ETS2 or ATS I am greeted by a small white box that says the name of the application and an error sound then it just automatically closes itself does anyone know how to fix this issue?
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Digital X
Posts: 1843
Joined: 28 Oct 2013 21:22
Location: Dover, Kent, UK.

Re: None of my SCS games will start

#2 Post by Digital X » 18 Jan 2022 21:12

Can you get a screenshot of the dialog bog and a game.log please.

Also PC specs would be good too.

Game.log can be found in Documents/Euro Truck Simulator or American Truck Simulator/game.log. You can use Pastebin or a similar site to upload the contents.
Mátá_Mór
Posts: 3
Joined: 18 Jan 2022 18:41
Location: Scotland

Re: None of my SCS games will start

#3 Post by Mátá_Mór » 19 Jan 2022 18:53

Here is the Game.log for Euro Truck Simulator https://pastebin.com/rjPGE6yF

Here is basic PC specs
Processor AMD Ryzen 5 5600G with Radeon Graphics 3.90 GHz
Installed RAM 16.0 GB (13.9 GB usable)
System type 64-bit operating system, x64-based processor
rostves
Posts: 2
Joined: 20 Jan 2022 14:43

Re: None of my SCS games will start

#4 Post by rostves » 20 Jan 2022 14:57

Hi everyone
Got the same problem
ATS and ETS2 run for like 2 seconds and then close themselves. No error messages, its just shutdown.
My specs:
ASUS ROG STRIX G15 G513IH-HN002, AMD Ryzen 7 4800H, RAM 8GB, SSD 512GB, GeForce GTX 1650 4GB, Windows 11 64x
I updated my videocard drivers, directx. Checked game files in steam. Tried to re-instal. Tried to load previous (beta) version of game.
Nothing happed. Games are still close by themselves.
Here is my game.log for ATS: https://pastebin.com/y9gmngED
ErikMTL
Posts: 18
Joined: 17 Oct 2019 10:59
Location: Montréal, Qc

Re: None of my SCS games will start

#5 Post by ErikMTL » 20 Jan 2022 16:10

I'm having the same problem. The game starts to open then just closes itself. I played it last night and there were no system changes (at least visible ones) in the few hours since then.

AMD Ryzen 7 5800H
GeForce RTX 3060 Laptop (6GB)
16 GB RAM
Windows 10 Home

https://pastebin.com/H5JNbNAc

Edit: I'll also add that I tried running the game without patching with Steam in offline mode at first because I have a trip in progress, so it doesn't seem to have anything to do with today's game updates.
Rifler
Posts: 2
Joined: 14 Nov 2020 11:26

Re: None of my SCS games will start

#6 Post by Rifler » 20 Jan 2022 18:31

Same problem after today update. ETS 2 not work on any saves. ATS work fine.
MirM
Posts: 392
Joined: 19 Sep 2014 02:49

Re: None of my SCS games will start

#7 Post by MirM » 20 Jan 2022 20:21

@Mátá_Mór
00:00:01.562 : <ERROR> [gfx] failed to initialize device! (dx11)
Check graphics drivers. It's best to reinstall them.

----------

@rostves

Everyone has a different problem and should start a separate topic.

I suggest you verify the game files again and wait until they are all validated. It takes a few minutes.
Today I had a problem with the update myself and only a renewed update fixed the problem.

----------
@ErikMTL

See above.

------------

@Rifler

I suggest you verify the game files again and wait until they are all validated. It takes a few minutes.

Without the "game.log" file, it is very difficult to determine the cause of a game crash.

-------------

Sorry, I'm using a translator.
ErikMTL
Posts: 18
Joined: 17 Oct 2019 10:59
Location: Montréal, Qc

Re: None of my SCS games will start

#8 Post by ErikMTL » 20 Jan 2022 20:27

@MirM I already verified files, and as I said, it happened without today's patch installed (with Steam in offline mode) and now with the patch installed. I don't think it's anything directly related to the update.
Some newbie driver
Posts: 7266
Joined: 12 Dec 2018 11:37

Re: None of my SCS games will start

#9 Post by Some newbie driver » 20 Jan 2022 20:28

All three game logs shared here suddenly stop during the device load procedures (but not always on the same kind of devices).

As most you can try to be sure updated drivers and integrity of files is OK as MirM says. But in general terms, I think in this case you all should share the crash logs and wait for a dev to take a look.

Regards
Rifler
Posts: 2
Joined: 14 Nov 2020 11:26

Re: None of my SCS games will start

#10 Post by Rifler » 20 Jan 2022 20:32

MirM wrote: 20 Jan 2022 20:21
@Rifler

I suggest you verify the game files again and wait until they are all validated. It takes a few minutes.

Without the "game.log" file, it is very difficult to determine the cause of a game crash.
Just solved my problem. Yep, in Steam I did verify files. Two files broken after update.
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