Game crash after request to use advanced SDK

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Mr Edge
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Game crash after request to use advanced SDK

#1 Post by Mr Edge » 16 May 2022 19:14

Game.Crash: https://pastebin.com/c6Mf7KHy
Game.Log: https://pastebin.com/XmdQWgWg

Specs:
Build: 1.43.3.40s 7154727241b5
OS: x86_64 / Windows 10 x64 (version 10.0.19044)
CPU: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz at 2712000
MEM: Phys:8064 Virt:134217727
GPU: Intel(R) HD Graphics 620 Mem:128 Ver: 23.20.16.4973

I tried to install a sound plugin from the Van der Roling discord which got updated to ETS2 version 1.44. I replaced all the old files with the newer files from said update and hoped it would work with the sound options which worked with previous versions just fine. When I launch the game through singleplayer I got the standard loading screen and get to the "select profile" screen in which the "Request to use advanced SDK" message pops up. I click on OK and the game shuts itself down. As far as I can tell it has nothing to do with a profile as the game shuts down before I can even select one.

I have had a look on the internet and tried multiple things which helped others. I tried to launch the game with OpenGL (64-bit), with DirextX11 (64-bit) and in safe mod (64-bit). I tried deleting the entire plugins folder through the Program Files (x86) path. I tried removing all the mods from my mods folder and unsubscribing from the mods on the Steam Workshop. I also tried uninstalling and re-installing the game. So far nothing has worked. If anyone knows a soluting, please let me know.

I tried the same on ATS but ETS2 is a bigger concern to me.
Pain is weakness leaving the body.
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Madkine
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Re: Game crash after request to use advanced SDK

#2 Post by Madkine » 16 May 2022 22:56

You have an issue with LOGIT, try updating it (or uninstall it)

00:00:47.142 : <ERROR> [LOGIT] [API] User authentication failed!
00:00:47.143 : <ERROR> [LOGIT] [API] Reason: Failed to retreive user data! 76561198412043620
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Mr Edge
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Re: Game crash after request to use advanced SDK

#3 Post by Mr Edge » 17 May 2022 07:17

Madkine you are a saviour. I did a bit of looking around and found out that LOGIT is from VTLog which I stopped using some time ago. I found 2 LOGIT files in - C:\Users\(name)\AppData\Roaming and in - C:\ProgramData which I deleted. Both ETS2 and ATS were able to start without crashing after that.

I don't know if this could actually be the cause of the problem but I deleted my account on VTLog recently so maybe that had something to do with it.
Pain is weakness leaving the body.
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Madkine
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Re: Game crash after request to use advanced SDK

#4 Post by Madkine » 17 May 2022 08:02

I'd say deleting the account caused the issue as your log stopped after it failed to retreive your user data.
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